HopHire, Inc. ("HopHire," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").
By accessing or using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Platform.
Account Information: When you create an account, we collect your name, email address, phone number, and password. Employers additionally provide company name, industry, and billing information.
Profile Information: Candidates may provide a resume, work history, skills, education, location, and profile photo. Employers may provide company details, logos, and job descriptions.
Video Content: When you record or upload videos on HopHire, we collect and store that video content. This includes video profiles, video applications, and video interview recordings.
Usage Data: We automatically collect information about how you interact with the Platform, including pages viewed, features used, search queries, swipe actions, time spent, and device information (device type, operating system, browser type, IP address).
Payment Information: For Employers using paid features, we collect billing details through our payment processor, Stripe. HopHire does not directly store complete credit card numbers.
Communications: Messages sent through the Platform's messaging feature, as well as any communications you send to our support team.
Providing the Service: To create and manage your account, display your profile to relevant users, facilitate job matching, process applications, and enable messaging after completed video interviews.
Improving the Platform: To analyze usage patterns, diagnose technical issues, develop new features, and improve the overall user experience.
Communication: To send you account-related notifications, job matches, application updates, and important platform announcements. You can manage notification preferences in Settings.
Safety & Security: To detect and prevent fraud, abuse, and unauthorized access. To enforce our Terms of Service and Community Guidelines.
Payments: To process Employer billing, calculate per-applicant charges, manage subscriptions, and generate invoices.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
With Other Users: Candidate profiles and video content are visible to Employers on the Platform. Employer job listings and company profiles are visible to Candidates. Messaging content is shared between conversation participants.
Service Providers: We share information with third-party providers who perform services on our behalf, including Stripe (payments), Supabase (data infrastructure), Expo (app delivery), Anthropic (AI-assisted resume and job description parsing), and Google Places API (location autocomplete). These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent: We may share your information for other purposes with your explicit consent.
We do NOT sell your personal information to third parties for advertising or marketing purposes.
Video content is central to HopHire. We take special care with how video data is handled:
Storage: Videos are stored securely on encrypted servers. Video data is retained as long as your account is active or as needed to provide services.
Access: Your video profiles are visible to Employers browsing the Platform. Video applications are visible only to the specific Employer you applied to. Video interview recordings are accessible only to the participants.
Deletion: When you delete a video or your account, the video content is removed from our active systems within 30 days. Backup copies may persist for up to 90 days before being permanently deleted.
AI & Automation: HopHire does not use automated decision-making or AI scoring on your video content for hiring decisions. Videos are presented to Employers for their own human review. Note: HopHire does use AI (via Anthropic/Claude) to parse resumes and job descriptions into structured data to improve job matching. This processing is performed server-side, the raw text is not stored after parsing, and only the structured output (e.g., skills, experience, job requirements) is retained. AI is never used on video content.
HopHire uses Google Sign-In (OAuth 2.0) to allow you to create an account and log in using your Google credentials. When you choose to sign in with Google, we access the following Google user data:
Data Accessed: Your Google account email address and display name. We request only the minimum scopes necessary for authentication (email and profile). We do not request access to your Google Drive, Gmail, Calendar, Contacts, or any other Google service data.
Data Usage: Your Google email and display name are used solely to create and authenticate your HopHire account, pre-fill your profile information, and communicate account-related notifications. We do not use your Google data for advertising, retargeting, or any purpose unrelated to providing the HopHire service.
Data Sharing: Your Google user data is not sold, rented, or shared with any third parties for their independent use. Google data may be shared with our infrastructure provider (Supabase) strictly for the purpose of authenticating your session and storing your account record. No other third parties receive your Google user data.
Data Storage & Protection: Your Google user data is stored in our secure Supabase-hosted PostgreSQL database with encryption at rest and in transit (TLS/SSL). Access to user records is restricted by role-based access controls. Authentication tokens are stored securely and are never exposed to client-side code or logs.
Data Retention & Deletion: Your Google user data is retained only as long as your HopHire account remains active. When you delete your account (via Settings > Delete Account), all associated Google user data — including your email and name — is permanently removed from our active systems within 30 days. Backup copies are purged within 90 days. You may also request deletion by emailing josh@hophire.app, and we will process your request within 30 days.
HopHire's use of Google API data adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google data for AI/ML model training, advertising, or any purpose beyond providing and improving the HopHire service for you.
We implement industry-standard security measures to protect your information, including:
Encryption of data in transit (TLS/SSL) and at rest. Secure authentication with hashed passwords. Regular security audits and vulnerability assessments. Access controls limiting employee access to personal data. Secure payment processing through PCI-compliant Stripe.
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any breach affecting your data, as required by law.
The HopHire web platform uses cookies and similar technologies to enhance your experience:
Essential Cookies: Required for the Platform to function (authentication, security, preferences). These cannot be disabled.
Analytics Cookies: Help us understand how users interact with the Platform. We use privacy-focused analytics that do not track you across other websites.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent the Platform from functioning correctly.
The HopHire mobile app uses device identifiers for push notifications and analytics. You can manage these through your device's privacy settings.
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information. You can delete your account at any time through Settings > Delete Account.
Portability: Request your data in a portable, machine-readable format.
Opt-Out: Opt out of non-essential communications at any time through notification settings.
Restriction: Request that we limit how we process your information.
To exercise any of these rights, contact us at josh@hophire.app or use the in-app privacy controls in Settings. We will respond to your request within 30 days.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following applies:
Legal Basis: We process your data based on: (a) your consent, (b) performance of our contract with you (Terms of Service), (c) our legitimate business interests, or (d) legal obligations.
Data Transfers: Your information may be transferred to and processed in the United States. We use appropriate safeguards, including Standard Contractual Clauses, to protect your data during transfers.
Data Protection Officer: You may contact our DPO at josh@hophire.app for any privacy-related concerns.
Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
Do Not Sell: HopHire does not sell personal information. We do not engage in the sale of personal data as defined by the CCPA.
To submit a CCPA request, email josh@hophire.app or use the in-app privacy controls. We will verify your identity before processing your request.
HopHire is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.
If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at josh@hophire.app.
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Data: Retained while your account is active. Upon account deletion, personal data is removed from active systems within 30 days.
Video Content: Removed within 30 days of deletion request. Backup copies purged within 90 days.
Usage & Analytics Data: Aggregated and anonymized usage data may be retained indefinitely for analytical purposes.
Payment Records: Retained for 7 years to comply with financial and tax regulations.
Legal Holds: Data subject to legal proceedings or investigations may be retained longer as required by law.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party services you access through HopHire. Our Privacy Policy applies only to information collected through our Platform.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform, updating the "Last Updated" date, and sending a notification when appropriate.
Your continued use of the Platform after changes are posted constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HopHire, Inc.
McAllen, Texas
United States